The curious case of the 0.1 per cent service charge
Just before 1 August 2022, a coffeeshop zi char chain announced that it would impose a 0.1% service charge. This decision was reversed within two weeks due to "customers' reactions".While the rate might appear to be absurdly low and not worth the trouble of imposing, this article sugg...
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| Format: | text |
| Language: | English |
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Institutional Knowledge at Singapore Management University
2022
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| Online Access: | https://ink.library.smu.edu.sg/sol_research/4184 https://ink.library.smu.edu.sg/context/sol_research/article/6142/viewcontent/The_Curious_Case_of_the_0.1_per_cent_Service_Charge.pdf |
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| Institution: | Singapore Management University |
| Language: | English |