The curious case of the 0.1 per cent service charge

Just before 1 August 2022, a coffeeshop zi char chain announced that it would impose a 0.1% service charge. This decision was reversed within two weeks due to "customers' reactions".While the rate might appear to be absurdly low and not worth the trouble of imposing, this article sugg...

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Bibliographic Details
Main Author: OOI, Vincent
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2022
Subjects:
GST
Online Access:https://ink.library.smu.edu.sg/sol_research/4184
https://ink.library.smu.edu.sg/context/sol_research/article/6142/viewcontent/The_Curious_Case_of_the_0.1_per_cent_Service_Charge.pdf
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Institution: Singapore Management University
Language: English
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