Moving Forward with Great Expectations

In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help preve...

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Main Author: CHAN, David
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2014
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Online Access:https://ink.library.smu.edu.sg/soss_research/1940
https://ink.library.smu.edu.sg/context/soss_research/article/3197/viewcontent/P_ID_52857_ST_20140219_1.pdf
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Institution: Singapore Management University
Language: English
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spelling sg-smu-ink.soss_research-31972018-07-13T05:26:55Z Moving Forward with Great Expectations CHAN, David In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help prevent or mitigate negative public reactions. Professor Chan concluded that both people and Government should and can improve the ways they calibrate, frame and manage public expectations. 2014-02-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/soss_research/1940 https://ink.library.smu.edu.sg/context/soss_research/article/3197/viewcontent/P_ID_52857_ST_20140219_1.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School of Social Sciences eng Institutional Knowledge at Singapore Management University Public Policy
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Public Policy
spellingShingle Public Policy
CHAN, David
Moving Forward with Great Expectations
description In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help prevent or mitigate negative public reactions. Professor Chan concluded that both people and Government should and can improve the ways they calibrate, frame and manage public expectations.
format text
author CHAN, David
author_facet CHAN, David
author_sort CHAN, David
title Moving Forward with Great Expectations
title_short Moving Forward with Great Expectations
title_full Moving Forward with Great Expectations
title_fullStr Moving Forward with Great Expectations
title_full_unstemmed Moving Forward with Great Expectations
title_sort moving forward with great expectations
publisher Institutional Knowledge at Singapore Management University
publishDate 2014
url https://ink.library.smu.edu.sg/soss_research/1940
https://ink.library.smu.edu.sg/context/soss_research/article/3197/viewcontent/P_ID_52857_ST_20140219_1.pdf
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