Moving Forward with Great Expectations
In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help preve...
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2014
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sg-smu-ink.soss_research-31972018-07-13T05:26:55Z Moving Forward with Great Expectations CHAN, David In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help prevent or mitigate negative public reactions. Professor Chan concluded that both people and Government should and can improve the ways they calibrate, frame and manage public expectations. 2014-02-01T08:00:00Z text application/pdf https://ink.library.smu.edu.sg/soss_research/1940 https://ink.library.smu.edu.sg/context/soss_research/article/3197/viewcontent/P_ID_52857_ST_20140219_1.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School of Social Sciences eng Institutional Knowledge at Singapore Management University Public Policy |
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In an invited commentary article, SMU Behavioural Sciences Institute Director Professor David Chan discussed issues of public expectations. He explained the power of unmet expectations and two popular myths about public expectations. He then suggested several attitudes and approaches that help prevent or mitigate negative public reactions. Professor Chan concluded that both people and Government should and can improve the ways they calibrate, frame and manage public expectations. |
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CHAN, David |
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CHAN, David |
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CHAN, David |
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Moving Forward with Great Expectations |
title_short |
Moving Forward with Great Expectations |
title_full |
Moving Forward with Great Expectations |
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Moving Forward with Great Expectations |
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Moving Forward with Great Expectations |
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moving forward with great expectations |
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Institutional Knowledge at Singapore Management University |
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2014 |
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https://ink.library.smu.edu.sg/soss_research/1940 https://ink.library.smu.edu.sg/context/soss_research/article/3197/viewcontent/P_ID_52857_ST_20140219_1.pdf |
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