Say you're sorry: How to suss out an insincere apology
A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it?
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2017
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sg-smu-ink.soss_research-34022017-05-22T08:55:14Z Say you're sorry: How to suss out an insincere apology CHAN, David A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it? 2017-05-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/soss_research/2145 https://ink.library.smu.edu.sg/context/soss_research/article/3402/viewcontent/SayYouAreSorry_Chan_ST_2017May6.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School of Social Sciences eng Institutional Knowledge at Singapore Management University Psychology |
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Psychology CHAN, David Say you're sorry: How to suss out an insincere apology |
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A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it? |
format |
text |
author |
CHAN, David |
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CHAN, David |
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CHAN, David |
title |
Say you're sorry: How to suss out an insincere apology |
title_short |
Say you're sorry: How to suss out an insincere apology |
title_full |
Say you're sorry: How to suss out an insincere apology |
title_fullStr |
Say you're sorry: How to suss out an insincere apology |
title_full_unstemmed |
Say you're sorry: How to suss out an insincere apology |
title_sort |
say you're sorry: how to suss out an insincere apology |
publisher |
Institutional Knowledge at Singapore Management University |
publishDate |
2017 |
url |
https://ink.library.smu.edu.sg/soss_research/2145 https://ink.library.smu.edu.sg/context/soss_research/article/3402/viewcontent/SayYouAreSorry_Chan_ST_2017May6.pdf |
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