Say you're sorry: How to suss out an insincere apology

A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it?

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Bibliographic Details
Main Author: CHAN, David
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2017
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Online Access:https://ink.library.smu.edu.sg/soss_research/2145
https://ink.library.smu.edu.sg/context/soss_research/article/3402/viewcontent/SayYouAreSorry_Chan_ST_2017May6.pdf
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Institution: Singapore Management University
Language: English
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spelling sg-smu-ink.soss_research-34022017-05-22T08:55:14Z Say you're sorry: How to suss out an insincere apology CHAN, David A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it? 2017-05-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/soss_research/2145 https://ink.library.smu.edu.sg/context/soss_research/article/3402/viewcontent/SayYouAreSorry_Chan_ST_2017May6.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School of Social Sciences eng Institutional Knowledge at Singapore Management University Psychology
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Psychology
spellingShingle Psychology
CHAN, David
Say you're sorry: How to suss out an insincere apology
description A chicken rice chain owner, airline CEO and church pastor have been in the news recently, apologising for their own or their organisations' mistakes. How do you say sorry like you really mean it?
format text
author CHAN, David
author_facet CHAN, David
author_sort CHAN, David
title Say you're sorry: How to suss out an insincere apology
title_short Say you're sorry: How to suss out an insincere apology
title_full Say you're sorry: How to suss out an insincere apology
title_fullStr Say you're sorry: How to suss out an insincere apology
title_full_unstemmed Say you're sorry: How to suss out an insincere apology
title_sort say you're sorry: how to suss out an insincere apology
publisher Institutional Knowledge at Singapore Management University
publishDate 2017
url https://ink.library.smu.edu.sg/soss_research/2145
https://ink.library.smu.edu.sg/context/soss_research/article/3402/viewcontent/SayYouAreSorry_Chan_ST_2017May6.pdf
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