Introduction: The importance of policy design: Effective processes, tools and outcomes
Design thinking has the potential to greatly improve the ways that policymakers go about the work of problem definition and mechanism design. For decades, policy analysts have been encouraged to understand the day-to-day experiences of the clients of government services and those delivering such ser...
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Main Authors: | HOWLETT, Michael, MUKHERJEE, Ishani |
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Format: | text |
Language: | English |
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Institutional Knowledge at Singapore Management University
2018
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Online Access: | https://ink.library.smu.edu.sg/soss_research/2777 |
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Institution: | Singapore Management University |
Language: | English |
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