Introduction: The importance of policy design: Effective processes, tools and outcomes

• Main Authors: HOWLETT, Michael, MUKHERJEE, Ishani
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2018
• Subjects: Policy Design, Analysis, and Evaluation; Political Science
• Online Access: https://ink.library.smu.edu.sg/soss_research/2777
• Institution: Singapore Management University

Design thinking has the potential to greatly improve the ways that policymakers go about the work of problem definition and mechanism design. For decades, policy analysts have been encouraged to understand the day-to-day experiences of the clients of government services and those delivering such ser...