How to take feedback seriously

Publicresponses to incidents are a valuable source of feedback. While negativefeedback may cause discomfort, it is important for policymakers to learn toprocess and respond better to such views.

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Bibliographic Details
Main Author: CHAN, David
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2019
Subjects:
Online Access:https://ink.library.smu.edu.sg/soss_research/2806
https://ink.library.smu.edu.sg/context/soss_research/article/4063/viewcontent/How_to_take_feedback_seriously.pdf
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Institution: Singapore Management University
Language: English