How to take feedback seriously
Publicresponses to incidents are a valuable source of feedback. While negativefeedback may cause discomfort, it is important for policymakers to learn toprocess and respond better to such views.
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Main Author: | CHAN, David |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2019
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Online Access: | https://ink.library.smu.edu.sg/soss_research/2806 https://ink.library.smu.edu.sg/context/soss_research/article/4063/viewcontent/How_to_take_feedback_seriously.pdf |
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Institution: | Singapore Management University |
Language: | English |
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