Public Cleanliness Satisfaction Survey 2022

The Singapore Management University undertook the fifth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,020 Singapore residents providing responses to the survey from July to October 2022, amidst the COVID-19 pandemic. The 2022 wave of the PCSS continued to reflect an overall satisf...

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Main Authors: STRAUGHAN, Paulin, MATHEW, Mathews
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2023
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Online Access:https://ink.library.smu.edu.sg/soss_research/3748
https://ink.library.smu.edu.sg/context/soss_research/article/5006/viewcontent/PCSS_2022_Report_15__final.pdf
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Institution: Singapore Management University
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spelling sg-smu-ink.soss_research-50062023-04-03T08:17:17Z Public Cleanliness Satisfaction Survey 2022 STRAUGHAN, Paulin MATHEW, Mathews The Singapore Management University undertook the fifth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,020 Singapore residents providing responses to the survey from July to October 2022, amidst the COVID-19 pandemic. The 2022 wave of the PCSS continued to reflect an overall satisfaction with public cleanliness in Singapore, similar to the last PCSS in 2021. Majority of survey respondents (92%) were satisfied with the cleanliness of public spaces that they had recently visited, with no change from 2021. Satisfaction with the cleanliness of food outlets saw the largest decrease (by 2.1%) among all location types, to 82.7%. Nevertheless, it is still significantly higher than that in 2018 (71.4%) and 2017 (68.9%). Regarding the cleanliness of public toilets in various establishments, 81% of respondents were satisfied, a 1% decrease from 2021. Coffeeshops were also identified to have attained the lowest satisfaction, with 53% of respondents indicating that they were satisfied (a further decrease from 61% in 2021). The satisfaction with the cleanliness of public toilets in hawker centres decreased from 68% in 2021 to 63% in 2022. The study also examined public opinion about personal responsibility for public cleanliness. Questions were asked regarding tray return practices at various food outlets, handwashing behaviour, and the maintenance of cleanliness in neighbourhoods. 2023-04-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/soss_research/3748 https://ink.library.smu.edu.sg/context/soss_research/article/5006/viewcontent/PCSS_2022_Report_15__final.pdf http://creativecommons.org/licenses/by-nc-nd/4.0/ Research Collection School of Social Sciences eng Institutional Knowledge at Singapore Management University Singapore survey public cleanliness transportation leisure spaces food outlets Asian Studies Place and Environment Sociology
institution Singapore Management University
building SMU Libraries
continent Asia
country Singapore
Singapore
content_provider SMU Libraries
collection InK@SMU
language English
topic Singapore
survey
public cleanliness
transportation
leisure spaces
food outlets
Asian Studies
Place and Environment
Sociology
spellingShingle Singapore
survey
public cleanliness
transportation
leisure spaces
food outlets
Asian Studies
Place and Environment
Sociology
STRAUGHAN, Paulin
MATHEW, Mathews
Public Cleanliness Satisfaction Survey 2022
description The Singapore Management University undertook the fifth wave of the Public Cleanliness Satisfaction Survey (PCSS) with 2,020 Singapore residents providing responses to the survey from July to October 2022, amidst the COVID-19 pandemic. The 2022 wave of the PCSS continued to reflect an overall satisfaction with public cleanliness in Singapore, similar to the last PCSS in 2021. Majority of survey respondents (92%) were satisfied with the cleanliness of public spaces that they had recently visited, with no change from 2021. Satisfaction with the cleanliness of food outlets saw the largest decrease (by 2.1%) among all location types, to 82.7%. Nevertheless, it is still significantly higher than that in 2018 (71.4%) and 2017 (68.9%). Regarding the cleanliness of public toilets in various establishments, 81% of respondents were satisfied, a 1% decrease from 2021. Coffeeshops were also identified to have attained the lowest satisfaction, with 53% of respondents indicating that they were satisfied (a further decrease from 61% in 2021). The satisfaction with the cleanliness of public toilets in hawker centres decreased from 68% in 2021 to 63% in 2022. The study also examined public opinion about personal responsibility for public cleanliness. Questions were asked regarding tray return practices at various food outlets, handwashing behaviour, and the maintenance of cleanliness in neighbourhoods.
format text
author STRAUGHAN, Paulin
MATHEW, Mathews
author_facet STRAUGHAN, Paulin
MATHEW, Mathews
author_sort STRAUGHAN, Paulin
title Public Cleanliness Satisfaction Survey 2022
title_short Public Cleanliness Satisfaction Survey 2022
title_full Public Cleanliness Satisfaction Survey 2022
title_fullStr Public Cleanliness Satisfaction Survey 2022
title_full_unstemmed Public Cleanliness Satisfaction Survey 2022
title_sort public cleanliness satisfaction survey 2022
publisher Institutional Knowledge at Singapore Management University
publishDate 2023
url https://ink.library.smu.edu.sg/soss_research/3748
https://ink.library.smu.edu.sg/context/soss_research/article/5006/viewcontent/PCSS_2022_Report_15__final.pdf
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