Chinese for Specific Purpose for Thai Guesthouse Staff Using Mentoring CoPs and Kano Model

The guesthouse staffs have poor basic Chinese knowledge which causes delivery unclear information service to free independent travel (FIT) tourists. To meet the information communication needs of Chinese free independent travelers (FITs), the Chinese language performance ability of the guesthouse...

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Bibliographic Details
Main Author: Zhang Xiaofan
Other Authors: Asst. Prof. Dr.Teeraporn Saehaew
Format: Independent Study
Language:English
Published: เชียงใหม่ : บัณฑิตวิทยาลัย มหาวิทยาลัยเชียงใหม่ 2020
Online Access:http://cmuir.cmu.ac.th/jspui/handle/6653943832/69714
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Institution: Chiang Mai University
Language: English
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