Chinese for Specific Purpose for Thai Guesthouse Staff Using Mentoring CoPs and Kano Model
The guesthouse staffs have poor basic Chinese knowledge which causes delivery unclear information service to free independent travel (FIT) tourists. To meet the information communication needs of Chinese free independent travelers (FITs), the Chinese language performance ability of the guesthouse...
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| Format: | Independent Study |
| Language: | English |
| Published: |
เชียงใหม่ : บัณฑิตวิทยาลัย มหาวิทยาลัยเชียงใหม่
2020
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| Online Access: | http://cmuir.cmu.ac.th/jspui/handle/6653943832/69714 |
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| Institution: | Chiang Mai University |
| Language: | English |