The Multi-Criteria Decision Model using ANP approach for selection ERP Software of SMEs in the Upper North Region of Thailand

• Main Authors: Pakinee Ariya, Kitti Puritat
• Format: Conference Proceeding
• Published: 2020
• Subjects: Arts and Humanities; Computer Science; Energy; Engineering; Medicine
• Online Access: https://www.scopus.com/inward/record.uri?partnerID=HzOxMe3b&scp=85085590608&origin=inward; http://cmuir.cmu.ac.th/jspui/handle/6653943832/70150
• Institution: Chiang Mai University

© 2020 IEEE. This research aims to present a model of a multi-criteria decision using ANP method that initially and vitally deals with the problems in selecting a suitable Enterprise Resource Planning (ERP) focus on SMEs in the Upper North Region of Thailand. The researcher, in order to demonstrate a knowledge elicitation step, 23 companies from upper North Region of Thailand to collect data and elaborate them using descriptive and analytical approaches with a focus on selecting a suitable ERP software using related theoretical and practical approaches that are identified and reviewed using their own definitions and differences. This research also contains practical/statistical findings that were collected from different ERP consultancies to create a decision-making supporting system that automates an ERP selection process using quantitative analyses of fundamental ERP selection criteria within different classifications.