A comparative study of performance measurement standards of railway operator

© The Authors, published by EDP Sciences, 2017. The European standard (EN 13816), is one of the widely accepted standards for measuring the quality of public passenger transport (PPT) service. EN 13816 indicates 8 measurement criteria, 29 sub-criteria and 193 Key Performance Indicators (KPIs) to be...

Full description

Saved in:
Bibliographic Details
Main Authors: Siripong Pongjirawut, Wasaporn Techapeeraparnich, Waranon Dilokkhunanan
Other Authors: Mahidol University
Format: Conference or Workshop Item
Published: 2018
Subjects:
Online Access:https://repository.li.mahidol.ac.th/handle/123456789/42128
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Mahidol University