A comparative study of performance measurement standards of railway operator
© The Authors, published by EDP Sciences, 2017. The European standard (EN 13816), is one of the widely accepted standards for measuring the quality of public passenger transport (PPT) service. EN 13816 indicates 8 measurement criteria, 29 sub-criteria and 193 Key Performance Indicators (KPIs) to be...
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Main Authors: | , , |
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Format: | Conference or Workshop Item |
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2018
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Online Access: | https://repository.li.mahidol.ac.th/handle/123456789/42128 |
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Institution: | Mahidol University |