A comparative study of performance measurement standards of railway operator

© The Authors, published by EDP Sciences, 2017. The European standard (EN 13816), is one of the widely accepted standards for measuring the quality of public passenger transport (PPT) service. EN 13816 indicates 8 measurement criteria, 29 sub-criteria and 193 Key Performance Indicators (KPIs) to be...

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Bibliographic Details
Main Authors: Siripong Pongjirawut, Wasaporn Techapeeraparnich, Waranon Dilokkhunanan
Other Authors: Mahidol University
Format: Conference or Workshop Item
Published: 2018
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Online Access:https://repository.li.mahidol.ac.th/handle/123456789/42128
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Institution: Mahidol University

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