Linking service convenience to satisfaction: Dimensions and key moderators

بواسطة BENOIT, Sabine, KLOSE, Sonja, ETTINGER, Andreas
منشور في 2017

A framework for supplier relationship management (SRM)

بواسطة MOELLER, Sabine, FASSNACHT, Martin, KLOSE, Sonja
منشور في 2006

Defensive relationship marketing: Avoiding decreasing sales from customers in consumer goods mass markets

بواسطة MOELLER, Sabine, FASSNACHT, Martin, KLOSE, Sonja
منشور في 2008

Bridging the data divide between practitioners and academics: Approaches to collaborating better to leverage each other's resources

بواسطة BENOIT, Sabine, KLOSE, Sonja, WIRTZ, Jochen, ANDREASSEN, Tor Wallin, KEININGHAS, Timothy L.
منشور في 2019