Characteristics of services: A new approach uncovers their value

by MOELLER, Sabine
Published 2010

Customer integration: A key to an implementation perspective of service provision

by MOELLER, Sabine
Published 2008

The burdens of ownership: Reasons for preferring renting

by MOELLER, Sabine, WITTKOWSHI, Kristina
Published 2010

Firms' intentions to use nonownership services

by WITTKOWSKI, Kristina, MOELLER, Sabine, WIRTZ, Jochen
Published 2013

Paying for convenience: Attractiveness and revenue potential of time-based delivery services

by GOEBEL, Philipp, MOELLER, Sabine, PIBERNIK, Richard
Published 2012

A framework for supplier relationship management (SRM)

by MOELLER, Sabine, FASSNACHT, Martin, KLOSE, Sonja
Published 2006

Defensive relationship marketing: Avoiding decreasing sales from customers in consumer goods mass markets

by MOELLER, Sabine, FASSNACHT, Martin, KLOSE, Sonja
Published 2008

Retaining customers with shopping convenience

by MOELLER, Sabine, FASSNACHT, Martin, ETTINGER, Andreas
Published 2009

Uncovering collaborative value creation patterns and establishing corresponding customer roles

by MOELLER, Sabine, CIUCHITA, Robert, MAHR, Dominik, ODEKERKEN-SCHRODER, Gaby, FASSNACHT, Martin
Published 2013