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Lim, Edwin Wee Chiang.
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Lim, Edwin Wee Chiang.
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Lim, Edwin Wee Chiang.
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Evaluation of Singapore Airlines' inflight service quality using the SERVQUAL model.
by
Lee, Jeffery Peng Soon.
,
Lim
,
Edwin
Wee
Chiang
.
,
Tan, Sok Cheng.
Published 2008
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Final Year Project
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