ESSENTIAL FACTORS IN THE APPLICATION OF QUALITY SYSTEM OF TQM FOR SMALL CONTRACTORS QUALITY IMPROVEMENT IN INDONESIA (STUDY CASE BANDUNG CITY)
In Indonesia, construction industry was dominated by the small contractor, the composition of small contractors reach 86% (database from LPJK). With that composition, small contractor was expected to compete in construction industry. To win the competition, small contractors are expected to produce...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/13395 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |