ANALYSIS OF THE RELATIONSHIP BETWEEN QUALITY CULTURE AND QUALITY IMPROVEMENT PROGRAM IMPLEMENTATION
Quality improvement programs, as an essential factor to competitive success, have been implemented widely. These programs are operational forms of various quality improvement systems either in the form of standard system such as ISO 9000 series or award system such as Deming Prize, Malcolm Balridge...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/15598 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |