THE IMPLEMENTATION OF CONTINUOUS IMPROVEMENT APPROACH TO IMPROVE SERVICE QUALITY AT THE VALLEY BISTRO CAFE BANDUNG
Known as one of the best fine-dining restaurant in Bandung city, The Valley Bistro Cafe, as it was said were able to create a remarkable culinary experience through the delivery of service quality in which very able to satisfy its customers. However, unfortunately, the present fact that is happening...
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Main Author: | HARMAWAN (NIM : 29108066); Pembimbing: Dr. Ir. Mursyid Hasan Basri, PRAYUDHI |
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/16844 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |
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