PROPOSAL FOR OPERATION SYSTEM IMPROVEMENT FLM TEAM WITH CONSIDERING ON CHANGE READINESS AT MIDLE AND TOP MANAGEMENT (CASE STUDY AT FIRST LINE MAINTENANCE BUSSINESS UNIT PT. TUNAS GRAHA SERVINDO)
PT. Tunas Graha Servindo (TGS) is a service provider for mobile telecommunication network. One of it’s bussiness unit is First Line Maintenance (FLM) which is continuing Nokia Siemens Networks Manage Service Program for maintaining Hutchison Charoen Pokphan Telecommunication GSM cellular communic...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/17588 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |