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This thesis will study about maintenance service contract for warranted product between the consumer and the product manufacturer after the warranty already expired. In the thesis, ordinary deductible will be used as policy modification to modify the repair cost of corrective maintenance that will b...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/19669 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |