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This thesis will study about maintenance service contract for warranted product between the consumer and the product manufacturer after the warranty already expired. In the thesis, ordinary deductible will be used as policy modification to modify the repair cost of corrective maintenance that will b...

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Main Author: SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/19669
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Institution: Institut Teknologi Bandung
Language: Indonesia
id id-itb.:19669
spelling id-itb.:196692017-10-09T10:16:36Z#TITLE_ALTERNATIVE# SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM Indonesia Theses INSTITUT TEKNOLOGI BANDUNG https://digilib.itb.ac.id/gdl/view/19669 This thesis will study about maintenance service contract for warranted product between the consumer and the product manufacturer after the warranty already expired. In the thesis, ordinary deductible will be used as policy modification to modify the repair cost of corrective maintenance that will be performed by product manufacturer during service contract period. Total demand of service contract will only be affected by the price of service contract and amount of deductible that offered by manufacturer to consumer. The main problem that will be faced by manufacturer is to determine the optimal price of service contract or optimal amount of deductible to gain maximum total profit. text
institution Institut Teknologi Bandung
building Institut Teknologi Bandung Library
continent Asia
country Indonesia
Indonesia
content_provider Institut Teknologi Bandung
collection Digital ITB
language Indonesia
description This thesis will study about maintenance service contract for warranted product between the consumer and the product manufacturer after the warranty already expired. In the thesis, ordinary deductible will be used as policy modification to modify the repair cost of corrective maintenance that will be performed by product manufacturer during service contract period. Total demand of service contract will only be affected by the price of service contract and amount of deductible that offered by manufacturer to consumer. The main problem that will be faced by manufacturer is to determine the optimal price of service contract or optimal amount of deductible to gain maximum total profit.
format Theses
author SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM
spellingShingle SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM
#TITLE_ALTERNATIVE#
author_facet SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM
author_sort SUTANTO (NIM : 20812001) ; Pembimbing : Dr. Udjianna S. Pasaribu, Prof. Dr. Ir. Bermawi P. I, WILLIAM
title #TITLE_ALTERNATIVE#
title_short #TITLE_ALTERNATIVE#
title_full #TITLE_ALTERNATIVE#
title_fullStr #TITLE_ALTERNATIVE#
title_full_unstemmed #TITLE_ALTERNATIVE#
title_sort #title_alternative#
url https://digilib.itb.ac.id/gdl/view/19669
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