INFORMATION PRODUCTION SYSTEM IMPROVEMENT USING IS SUCCES AND INFORMATION FLOWS MODEL (Case Study: Directorate General Hajj and Umrah)
Information as a crucial factor needs for effectiveness and efficiency of the <br /> <br /> government organization. Poor information quality can negatively affect the <br /> <br /> decision making process and IS success. Computerized system and integrated hajj <br /> &...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/22637 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |
| Summary: | Information as a crucial factor needs for effectiveness and efficiency of the <br />
<br />
government organization. Poor information quality can negatively affect the <br />
<br />
decision making process and IS success. Computerized system and integrated hajj <br />
<br />
information (SISKOHAT) is a system that manages data and information on Hajj <br />
<br />
pilgrimage systems as the heart of Hajj success in Indonesia. In fact, based on <br />
<br />
SISKOHAT audit results in 2012 seen many problems that have a high risk on the <br />
<br />
failure of the pilgrimage system that causes the implementation of SISKOHAT <br />
<br />
unsuccessful. Relation with this, in order to relize the vision and mission of the <br />
<br />
Ministry of Religious Affairs to increase the efficiency, transparency, <br />
<br />
accountability and quality of pilgrimage system, of course, General Directorate of <br />
<br />
Hajj and Umrah should pay attention in management of information system. <br />
<br />
The results of audit should be made as recommendations in making <br />
<br />
improvements, but not all audit results show clear and measureable problems <br />
<br />
cause its has breadth problem so the improvement should be done from a clear <br />
<br />
and measurebale persfective . Delone & McLean IS success model is one of the <br />
<br />
widely most used models for measuring the success of information systems. This <br />
<br />
model used to determine the factors of non-success and improvement priority in <br />
<br />
domain problems. <br />
<br />
The main purpose of this research to provide the stages of information product <br />
<br />
system improvement based on case study carried out on pilgrimage system in the <br />
<br />
General Directorate of Hajj and Umrah and mapping the indicators and solution to <br />
<br />
the problems based on information process flow. |
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