ANALYSIS CUSTOMER SATISFACTION LEVEL USING THREEFACTOR THEORY AND REVISED IMPORTANCE-PERFORMANCE ANALYSIS IN EVERGLAM AESTHETIC CENTER
Service quality is important in running a business, it also include in beauty and health care industry. The amount of women from teenagers until adults need to look beautiful and perfect, provide an opportunity for the beauty and care industry. This fact drives the various industries engaged in the...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/22689 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |