CUSTOMER SATISFACTION ASSESSMENT USING CUSTOMER SATISFACTION INDEX AND IMPORTANCE PERFORMANCE ANALYSIS TO IMPROVE THE PERFORMANCE OF REGULAR
Domestic Waste Water Management System (SPALDS) was a management system made by treating domestic wastewater at the source location, which subsequently processed sludge was transported by a carrier to a septage treatment plant. Fecal sludge managementin Bekasi City currently carried out by Domestic...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/47063 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |