EVALUATION OF E-LEARNING SYSTEM IN ITB BASED ON USER'S READINESS AND USABILITY

• Main Author: Hasudungan , Syalom
• Format: Final Project
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/24450
• Institution: Institut Teknologi Bandung

E-Learning is one kind of technological influence on the educational field in Indonesia. But, the different between e-learning style and face to face style of learning that usually used makes a presumption about an increase of user’s mental workload who are not ready to use e-learning. Mental workload is the difference between cognitive capablity from a person and demand that needed to do a job. Because of that, there is a need to evaluate the readiness of e-learning users. ITB as a university in Indonesia use e-learning with help from Learning Management System (LMS) Software. According to preliminary study, the user interface from LMS ITB still confused the user. <br /> <br /> <br /> The purpose of this study is to compare face to face learning and e-learning in ITB to see which one is better with mental workload perspective, assess the e-learning readiness from ITB student, find a relationship between e-learning readiness level toward mental workload from the student, evaluate LMS ITB’s website. This research use NASA TLX to measure the user’s mental workload and use e-learning readiness questionnaire to measure e-learning readiness level from users. Besides that, to evaluate LMS ITB’s user interface using thinking aloud method and SUS questionnaire. <br /> <br /> <br /> There are some conlusions from this research. First, face to face method produce lower mental workload compare to e-learning. Second, ITB student have a high technical readiness to use e-learning, but lack of ability to learn independently. Third, there is no relationship between e-learning’s mental workload and user readiness. Forth, the usability level from LMS ITB has not met the standard yet.