THE INFLUENCE OF ELECTRONIC COMMERCE WEBSITE ON CUSTOMER SATISFACTION AND LOYALTY IN INDONESIA
Online shopping has become new trend in Indonesia. Instead of going to a marketplace, ecommerce <br /> <br /> can bring the process of buying and selling to the user’s home. The ease of e-commerce <br /> <br /> offered makes e-commerce business in Indonesia grows more and...
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Format: | Theses |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/27499 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |