DEVELOPMENT OF AIRLINES CUSTOMER LOYALTY MODEL ON DOMESTIC FLIGHTS IN INDONESIA
The growth and development of air transportation services in the past few years has been so rapid, especially in developing countries, Indonesia is no exception. This forces stakeholders to be more productive. So, the competition becomes stiffer. Therefore, loyalty is an aspect that needs to be cons...
Saved in:
| Main Author: | |
|---|---|
| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/40291 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |