IMPROVING PATIENT EXPERIENCE AT RUMAH SAKIT PUSAT PERTAMINA OUTPATIENT CLINIC TO COMPETE IN THE ERA OF MILLENNIALS
The Millennial generation is the largest in the Indonesian history and as they reach their prime working and spending years, their impact on the economy is going to be huge. The Indonesian healthcare industry witnesses that Millennials are becoming more engaged in seeking the most effective and econ...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/42519 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |