SALESFORCE EFFECTIVENESS DRIVERS ANALYSIS TO IMPROVE CUSTOMER SATISFACTION IN SALES DELIVERY

As a business process service company, PT OUTSOURCING DIGITAL continuously evaluates its business performance by conducting a customer satisfaction survey annually. Based on customer satisfaction result founded, there are some criteria in sales delivery performance considered as a priority for impro...

Full description

Saved in:
Bibliographic Details
Main Author: Renetta Anindia, Gabriella
Format: Dissertations
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/42648
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: Institut Teknologi Bandung
Language: Indonesia