DESIGN SERVICE FACILITIES USING SERVICE SCIENCE PERSPECTIVE : PREMIUM GOLF CAR SERVICE AT SOEKARNO HATTA INTERNATIONAL AIRPORT
PT. Angkasa Pura II (AP2) has introduced some passenger services in order to provide a reliable, consistent and enjoyable travel experience and comfort to all customers with modern technology. Practically, all services need operational cost to operate all services every day and some assets still nee...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/42805 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |