THE DESIGN OF INSTANT MESSAGING APPLICATION USING QUALITY FUNCTION DEPLOYMENT (QFD) AND KANO MODEL (CASE STUDY : KIWARI CHAT)
Kiwari Chat is an instant messaging application created by Indonesia’s very own startup that can guarantee smooth and secure communication through the internet. As a startup that is still developing, there is a risk of failure due to improper service development and constant change in user’s need...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/43392 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |