INCREASING CUSTOMER LOYALTY IN LAUNDRY SERVICE (CASE STUDY: LAUNDRY IN PT. XYZ)
Laundry In is one of the business units of PT. XYZ which provides clothes and goods washing services for customer needs by promoting quality and good service. Laundry In began operating since June 2018 until now. Laundry In aims to meet the needs of customer while helping customer in the process of...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/46486 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |