TRAINING EVALUATION BY USING KIRKPATRICK’S MODEL CASE STUDY : BASIC HUMAN RESOURCE BATCH 1 AIRNAV INDONESIA

• Main Author: Ula, Tsamratul
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/46613
• Institution: Institut Teknologi Bandung

Aviation Industry is one of the industries that will continue to grow, because of the geographical location of Indonesia, Indonesia as an archipelagic country, which consist of many islands and ocean from Sabang to Merauke. Based on Government Regulation No. 77 of 2012 and mandated by Law No. 1 of 2009 concerning flights in which the Airport and Airspace arrangements must be separate, the government established a company that is specialized in providing Aviation Navigation Services namely the Perum Lembaga Penyelenggara Pelayanan Navigasi Penerbangan Indonesia (LPPNPI) or commonly called AirNav Indonesia. As the only air navigation service provider in Indonesia, air navigation services will be more focused so it can improve flight safety. The newly formed company, AirNav Indonesia experiences many obstacles and challenges that must be faced, one of them is its human resources. To provide good service to support the company's vision and mission, human resources are needed to have professional quality and high integration. To adjust the professional quality, the company requires training to help employees improve their skills and quality of work. Employees at the Directorate of Human Resources and General Affairs are given training according to their expertise and level of work. Training that will be given is a Basic Human Resource that organized by AirNav Indonesia. In this research, the researcher used quantitative methodology by distributing a Questionnaire to training participants and the Managers. Then the researcher uses those data to analys the training evaluation of Basic Human Resource After doing the analysis and got the result from a questionnaire, the researcher evaluated training from level 1 to level 3. The results of the evaluation are expected to be a reference and recommendation for further training.