MEASURING THE SERVICE QUALITY OF UPNORMAL RESTAURANT

Service quality has been proven to have a direct link to customer satisfaction, becoming it a mandatory in assessing a restaurant. Warunk Upnormal, has become one of the most successful restaurant companies in Indonesia and keep growing into something more as innovations keep coming abundantly. St...

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Bibliographic Details
Main Author: Giovani, Bagus
Format: Final Project
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/52098
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Institution: Institut Teknologi Bandung
Language: Indonesia