BUILDING CHURN PREVENTION STRATEGY WITH CUSTOMER SUCCESS APPROACH FOR PT.XYZ
PT.XYZ is a state-owned company engaged in telecommunications and communications. Currently, PT XYZ aims to expand its business portfolio to digital products, one of which is the Learning Management System (LMS) product for 3T schools (Disadvantaged, Frontier, and Outermost) which is included in...
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Format: | Theses |
Language: | Indonesia |
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Online Access: | https://digilib.itb.ac.id/gdl/view/53081 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |