HE RELATIONSHIP BETWEEN SKILLS TOWARDS EMPLOYEE PERFORMANCE WITH SERVANT LEADERSHIP AS MODERATOR VARIABLE DURING COVID 19 IN TERMS OF FACING INDUSTRY 4.0 (CASE STUDY: CREW RESTAURANT AT KFC MEDAN)
Industry 4.0 is about competitiveness and innovation. Organizations need to adapt their capabilities to handle new challenges. Besides change management, a sequential concept, design thinking is an iterative approach linking creative and analytical methods. The goal is to foster new ideas and con...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/53102 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |