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ABSTRACT: <br /> <br /> <br /> <br /> High competition in retail industry requires companies to have a high competitiveness in their performance. They must have a value added in the customers point of view to lead this competition. They must also have a good service qualit...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/5822 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |