EXTERNAL DISRUPTIONS IMPACT MEASUREMENT IN ORDER TO ESTABLISH BUSINESS CONTINUITY MANAGEMENT SYSTEM (BCMS) IN PT EPCC INDONESIA

• Main Author: Adela, Faiz
• Format: Theses
• Language: Indonesia
• Online Access: https://digilib.itb.ac.id/gdl/view/60936
• Institution: Institut Teknologi Bandung

In this VUCA (Volatility, Uncertainty, Complexity, Ambiguity) era, many external factors that can interfere with company's going concern, this also happens at PT EPCC Indonesia, where company often experience losses from external changes that happening outside the company. To mitigate this kind of disruption, company should start to create a continuity system that is able to anticipate any disruptions that will occur, especially those from outside the company to create a more sustainable company. In the business world this system is referred to as a Business Continuity Management System (BCMS). In establishing this system, a list of external risks is needed that has the potential to disrupt the continuity of the company, especially those that have an impact on profitability performance, cash flow performance, and work quality performance along with the large impact on these indicators. This study focuses on finding the influence and impact on these external factors through quantitative research methods. The study was conducted with 32 employees of PT EPCC Indonesia from the VP and EVP-SVP levels. All data were analyzed using Partial Least Square (PLS) – Structural Equation Modeling (SEM) method. The results show that political & legal and social factors have a positive influence and a large impact on the decline of profitability performance, while Economy factors have a positive influence and a large impact on the decline in the company's cash flow performance, and environmental factors have a positive influence and a large impact on decrease in the performance of the quality of work in the company.