STRATEGIC PLAN FOR COSTS EFFICIENCY ON AFTER SALES DIVISION (CASE STUDY AT PT. XYZ TBK. IN BANJARMASIN, SOUTH BORNEO)
The Covid-19 pandemic affected PT. XYZ Tbk., specifically in Banjarmasin branch After Sales area. The overall gross profit increased compared to 2019 before pandemic hit which was 0,6%. However, in the After Sales area itself, there was a significant decline of -17,4% where the largest decline was i...
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| Format: | Theses |
| Language: | Indonesia |
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| Online Access: | https://digilib.itb.ac.id/gdl/view/62904 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |