EVALUATING THE IMPLEMENTATION OF STANDARD OPERATING PROCEDURE (SOP) ACCORDING TO KNOWLEDGE MANAGEMENT (CASE STUDY OF BANK KELUARGAâS FRONTLINER)
Knowledge has various forms, one of which is the Standard Operating Procedure (SOP) which is a written determination of what must be done, when, where, by whom, how to do it, what is needed, and others, all of which must be obeyed and done. in general, the number of SOPs will be directly proportiona...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/63521 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |