MOBILE SERVICE QUALITY EVALUATION OF INDONESIAN RIDE- HAILING COMPANIES: SENTIMENT ANALYSIS APPROACH
Marked with technology based-startups establishment, Indonesia’s digital economy has been growing aggressively. One of current largest industries in Indonesia’s digital economy ecosystem is ride-hailing industry. Inside the industry, tight competition occurred among the two largest players, Gojek an...
Saved in:
| Main Author: | |
|---|---|
| Format: | Theses |
| Language: | Indonesia |
| Subjects: | |
| Online Access: | https://digilib.itb.ac.id/gdl/view/63730 |
| Tags: |
Add Tag
No Tags, Be the first to tag this record!
|
| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |