FACTORS AFFECTING CHATBOT ADOPTION FOR SMES IN INDONESIA: AN EXPLORATORY STUDY
Chatbot is part of artificial intelligence that popularly used today, mainly by big company to handle and give response to their customer. As the technology is evolving, so does the business activities. Small medium enterprise, as one of the biggest part economy mover in Indonesia has a big number o...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/64504 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |