DEVELOPMENT PROGRAM OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) OF SPEEDY REMINDING CALL (RC) PROGRAM BANDUNG IN UNIT BILLING & COLLECTION (UBC) DIVRE III PT. TELKOM, Tbk
ABSTRACT: <br /> <br /> <br /> <br /> <br /> Growth of information and telecommunications industry become progressively interesting with apparition of internet in everyday life. According to research from Goldman Sach Research in Economic Review No.204 of June 2006...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/6566 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |