IMPACT FROM E-SERVICE QUALITY TO CUSTOMER SATISFACTION AND REPURCHASE INTENTION ON WEST JAVA SHOPEE CUSTOMER BEHAVIOR
In the early of 2020, pandemic situations strike out around the world. In response to this, nowadays, many businesses use or are based on digital networks called e-business and e-commerce. In relation to that, knowing the user's preference towards e-commerce website design must be analyzed i...
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Format: | Final Project |
Language: | Indonesia |
Online Access: | https://digilib.itb.ac.id/gdl/view/66773 |
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Institution: | Institut Teknologi Bandung |
Language: | Indonesia |