DESIGN OF PERFORMANCE MANAGEMENT SYSTEM FOR RELIABILITY MAINTENANCE PROGRAM IN PRODUCTION OPERATION SURFACE FACILITIES MAINTENANCE DIVISION (PT. PERTAMINA EP CEPU/REGIONAL 4)

• Main Author: Kusuma Andanu, Dimas
• Format: Theses
• Language: Indonesia
• Subjects: Manajemen umum
• Online Access: https://digilib.itb.ac.id/gdl/view/68098
• Institution: Institut Teknologi Bandung

Production facility in oil and gas has important role to maintaining exploitation process and flow rate from hydrocarbon reservoir. Proper production facility and equipment maintenance are crucial to be done as properly. PT Pertamina EP Cepu as one of the regulator and mother company for several oil and gas operator in East Indonesia currently facing massive organization re-structurization. Development in centralizing maintenance was made and implemented for all subsidiary, whereas subsidiaries have various approach in maintenance system according to their own field characteristic seen as obstacle, Operation Surface Facility (OSF) Maintenance Division driven to develop Reliability Maintenance Program as long-term project in guidance and data collection of Reliability, Availability, and Maintainability (RAM) Study as control in evaluation and further research. The program facing premature results due to workforce incapability to perform proper inspection or data collection and also mis-alignment with the long-term perspective. the program become un-prioritized and maintenance work are currently become more reactive. In this research, a development of new performance management/measurement system (PMS) has been done using IPMS design, resulting various variable measurement as control variable alongside the reliability maintenance program implementation. Results from the measurement can be used to determine improvement direction, which in initial benchmarking result from new PMS describe that internal process aspect in which workforce understanding in Reliability program are not yet prominent and the solution can be approach is comprehensive training and socialization for workforce are necessary to increase the performance. Also, the aspect in resource capability of adapting new advance technology currently poor which also need to increase training series in advance technology competencies in maintenance engineering or in managerial and leadership.