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<b></i>Abstract : </b><i><p align="justify"><br />Hospital services are one of the decisive factor of the quality and the image of the hospital from the community viewpoint. So that enhancing the hospital services especially at the inpatient care departm...

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Bibliographic Details
Main Author: Haryanto (Nim 28196074), Yudi
Format: Theses
Language:Indonesia
Online Access:https://digilib.itb.ac.id/gdl/view/6940
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Institution: Institut Teknologi Bandung
Language: Indonesia
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