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<b></i>Abstract : </b><i><p align="justify"><br />Hospital services are one of the decisive factor of the quality and the image of the hospital from the community viewpoint. So that enhancing the hospital services especially at the inpatient care departm...
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| Format: | Theses |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/6940 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |