PATIENT SATISFACTION ANALYSIS TOWARD RESIDENT IN THE OBSTETRICS AND GYNECOLOGY DEPARTMENT OF HASAN SADIKIN HOSPITAL USING THE THREE-FACTOR THEORY AND IMPORTANCEPERFORMANCE ANALYSIS
The intensity of resident doctor meeting the patients makes it important for the institution taking control of their performance. A good measurement will help the management assess their performance over time. Some studies believed that the success of a health care institution also depends on the sa...
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| Format: | Final Project |
| Language: | Indonesia |
| Online Access: | https://digilib.itb.ac.id/gdl/view/72340 |
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| Institution: | Institut Teknologi Bandung |
| Language: | Indonesia |